HelpDesk
Atendimento técnico profissional com agilidade e eficiência.
Recursos
- Comunicação
Improve communication with your customers and employees
- Atendimento
Increase your company's direct communication channels
- Ilimitado
There are no limits on tickets, replies or customers
- Organização
Organize and control the flow of messages received by the company
Mais Recursos e Benefícios dos Planos
- Funcionalidades
- Client Registration
- Registration of Users for each client with access permissions as required
- Registration of operators with access permissions as required
- Assigning tickets by operator
- Change ticket status
- Email notifications of replies
- Customizable SLA
- Sending attachments
- Knowledge base divided into categories
- Your company logo
- Statistics and reports
- Registration of internal notes. With it you can add a response to a ticket that is only displayed to operators
- Customer access via http://helpdesk.servhost.com.br/nomedesuaempresa or your own domain.
- Integration with VOIP call center for automatic opening of tickets (extra cost module)
- Free trial: Link: http://helpdesk.servhost.com.br/admin (Login: admin.demo | Password: demosh)
Precisa de ajuda?
Se você ainda tem dúvidas ou precisa de mais informações, entre em contato com nossos especialistas através dos telefones:
- Recife e região (81) 3125.8025
- Demais localidades 0800 605 8025
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